BSNL Vigilance | Bharat Sanchar Nigam Limited | Vigilance Cell | Contact Persons | All about | Details | Information | Team | Email id | Name | Members

 Headed by Shri A N Sharan, IRS, Chief Vigilance Officer, BSNL Vigilance  is committed to fight against corruption by helping BSNL-vigilancemanagement in creating transparent, honest and efficient organizational culture through the system improvement, awareness, timely detection and speedy investigation of mal-practices with impartiality and professional competence. It also serves a link between BSNL, Central Vigilance Commission, Central Bureau of Investigation and Ministry IT& Communication.



Unit Name of the Officer Designation Office Address Contact No Fax
Corporate Office A. N.Sharan CVO 4th Floor , A, Wing, BSNL CO , Statesman House, Barakhamba Rd, New Delhi-1  011-23734340  011-23734300
ANDAMAN TELECOM Sri Narahari Das VO O/O CGMT A& N ,Telephone Bhavan Port Blair  03192-230024  03192-240520
ANDHRA PRADESH TELECOM G. Veeraih DGM(Vig) O/O CGMT, Doordsanchar Bhavan, Nampalli, Stationl Road, Abids, Hyderabad-500001  040-23200226  040-23204090
ASSAM TELECOM J.B. CHAVAN DGM(Vig) O/O CGMT Assam , BSNL, Adminstartive Building , Pan Bazar, Guwahati-1  0361-2736340  0361-2458484
BIHAR TELECOM Shankar Prasad DGM(VIG) O/o CGMT, Bihar Telecom Circle BSNL, Sanchar Sadan, Patna-1  0612-2225447  0612 – 2236881
CHENNAI TD TELECOM M.S. Dhandapani VO O/o CGM, Thennai TD, Door No.78, 5th Floor, Purasawakam, High Road, Chennai-600010  044-26426790  044-26425215
CHHATISGARH TELECOM R.N.Baiga DE O/O CGMT Chhattisgarh, BSNL,, Khamrdih, Raipur, Chhatisgarh-7  0771-2537400  0771-2536610
DATA NETWORK Satyavir Singh AGM (Admn) CTS Compound, Netaji Nagar, New Delhi-110023  011-24674135  01126114134
EASTERN TELECOM PROJECT A.N. Banik VO  033-24488811  033-24488464
EASTERN TELECOM REGION R.K. Mondal V.O. Kolkata  033-22254447  033-22259492
GUJARAT TELECOM R. B. Goswami DGM(Vig) O/o CGMT, BSNL Gujrat Circle Telephone Bhawan, Navrangpura , Ahmadabad  079-26481450  079-26481980
HARYANA TELECOM Anil Kumar DGM(Vig) O/O CGMT , 107-Mall Road, Ambala Cantt, Haryana-133001  0171-2603343  0171-2603250
HIMACHAL PRADESH TELECOM Lal Das Negi AD (Vig) O/O CGMT, BSNL, Himachal Pradesh Simla  0177-2621213  0177-2622213
IT PROJECT CIRCLE Manish Nigam DGM O/oCGM, ITPC, RTTC Building, Plot No.121/122, MIDC, Chinchwad, Pune-411019  020-27443125  020-27443101
JAMMU AND KASHMIR TELECOM Darshan Lal VO O/O CGMT , BSNL, Main Telephone Exchange Building, Apsara Road, Gandhi Rd, Jammu-4  0191-2437933  0191-2437911
JHARKHAND TELECOM Bipin Bihari VO O/O CGMT, BSNL, Jharkhand Circle, Telephone Bhawan,Shahid Chowk, Ranchi,  0651-2210939  0651-2210261
KARNATAKA TELECOM P. Baburaj DGM (vig) O/O CGMT, BSNL, Karnatka Circle, Halasuru, Banglore-8  80-25365801  080-25308401
KERALA TELECOM CIRCLE S.N. Nair DGM (Vig) O/O CGMT,BSNL Doorsanchar Bhawan,PMG Junction, Trivendram-33  0471-2305300  0471-2301147
KOLKATA TD TELECOM CIRCLE A.K. Biswas DGM(vig) O/O CGM Kolkata TD, Telephone Bhawan, 34 BD Bag South, Kolkata-1  033-22307070  033-22108383
MADHYA PRADESH Vinod Kumar DGM(vig) O/O CGMT, BSNL Bhawan, Bhopal -15  0755-2555842  755-2751563
MAHARASHTRA Kemkar DGM(vig) O/O CGM, BSNL, Mahrashtra Circle, BSNL Complex, Juhu Rd, Santa Cruz (W) Mumbai  022-26616715  022-26615774
NORTH EAST I TELECOM K.L. Shaw VO O/o CGMT, NE-I Telecom Circle, Shillong-793001  0364-2223085  0364-2211290
NORTH EAST II TELECOM K.L.Shaw VO  0364-2223085  0364-2211290
NORTHERN TELECOM PROJECT K.M. Goyal V.O. Delhi  011-23324802  11-23324802
NORTHERN TELECOM REGION Vas Dev Raheja AGM (Vigilance) O/o AGM (Vigilance), IInd Floor, Kidwai Bhawan, Janpath, New Delhi-110001  011-23325330  011-23737295
ORISSA TELECOM P.C.Patnaik VO O/O CGMT, BSNL, PMG Building, Bhuneshwar, Orissa-1  0674-2393300  0674-2396600
PUNJAB TELECOMM Anil Kumar DGM O/O CGMT Punjab BSNL, Sanchar Sadan , Sector-34A, Chandigarh 0172-2608508  0172-2602233
QUALITY ASSURANCE M.V. Angadi VO O/o CGMT, QA ircle, Sanchar Complex, WMS Compound, 9 Main, 5th Block, Jaynagar, Bangalore-560041  080-26530900  080-26530680
RAJASTHAN TELECOM Manish Saxena DGM (Vig) O/o CGMT, Rajasthan Telecom Circle, Old CTTC Building, Jhalana Dungari, Jaipur-302004 01412711911 0141-2711988
SOUTHERN TELECOM PROJECT K. Karunanithi VO O/o CGM Projects, BSNL Tower No.25, Greenways Road, R.A. Puram, Chennai-600008  044-24952201  044-24614824
SOUTHERN TELECOM REGION K. Seshadari VO O/o CGMT, No.11, GST Road, Ganapati Colony, Chennai-32 044–22318169 044–22318170
TAMILNADU TELECOM T. Adhivarahan VO O/o CGMT, Tamilnadu Telecom Circle, 80, Annasalai Road, chennai-600002  044-28521409  044-28550959
TECHNICAL AND DEVELOPMENT CIRCLE Rahul Dongre SDE (Vig) O/o CGM, T&D Circle, Sanchar Vikas Bhawan, Residency Road, Jabalpur-482001 0761-623400 0761-623400
TELECOM FACTORY JABALPUR Jaswant Singh VO O/o CGM, BSNL, Telecom Factory, Wright Town, Jabalpur-482002  0761-2481085 0761-2402101
TELECOM FACTORY KOLKATA P.K. Ghosh VO O/o CGM, Telecom Factory, Kolkata, 3-A, Chowranghee Place, 7th Floor, Kolkata-7000013  033-22286235  033-22283951
TELECOM FACTORY MUMBAI R.N. Mondal DGM (Vig) O/o CGM, BSNL, Telecom Factory, Deonar, Mumbai-400088  022-25505777  022-25560029
TELECOM STORES CIRCLE S.C. Saha Roy VO O/o CGM, Telecom Stores, 3-A, Chowringhee Place, Kokkata-700013  033-22281384  033-22281089
UTTAR PRADESH EAST TELECOM CIRCLE K. B. Gupta DGM(Vig) O/O CGMT UP(E) Laplace Building, Hazarat ganj, Lucknow  0522-2619000 0522-26194
UTTAR PRADESH WEST TELECOM CIRCLE Rupendra Kumar DGM (Vig) O/o CGMT, UP (West) Telecom Circle, MDA Building, 1st Floor, Meerut-250001  0121-2666370  0121-2666340
UTTARANCHAL TELECOM CIRCLE A.K. Bhatt VO  01352669400 2677300
WEST BENGAL TELECOM CIRCLE R.S. Murmu DGM(vig) O/O CGN West Bengal, BSNL, 1 Council House Street, Kolkata-1  033-22487303  033-22436027
WESTERN TELECOM PROJECT P.V. Vargheese VO O/O CGM WTP, Admn Building, Ist Floor, Juhu Danda Telecom Complex, Juhu Road, Santacruz(W) Mumbai  022-26611314  022-26607352
WESTERN TELECOM REGION M.R. Chimmad VO O/o CGM (Mtce), Western Telecom Region, 12th Floor, Telephone House, MTNL Marg, Dadar West, Mumba  022-24225338  022-24300668



  2. My land line 05812315349 not functional. Complaint lodged 1034755800 & Docket no UPW/CO/2016/5243. Call received from BSNL phone thik hai. This was serviceable only for 10 to 12 hours. Again unserviceable. Complaint lodged tweeted many times also
    But phone is unserviceable. Action still awaited.

  3. Subramaniam says:

    This is regarding booking complaint for our Telephone number 044 26551185, Kamaraj Nagar,. Avadi, chennai 600 071.
    Our telephone number is out of service most of the times since 15.01.2016 I have been repeatedly booking complaint, but of no use. Each time I have been receiving message that the fault has been resolved, without the fault being rectified.
    Apart from complaining online, I have been calling the numbers given in the grievance portal of BSNL. , I spoke to AE and DE, even GM North chennai , but of no use. The problem is still not rectified.
    We are more dependent on this landline service as well as broadband services, because my daughter is studying in abroad. Everyday she contacts either online or landline.
    Further, It is evident from the frequent disruption of communication, reduced speed and the conflicting IP Address messages I am getting occasionally. Speed of broadband is reduced from Jan 2016. I didn’t change any plan. Till Dec 2015, I was getting enough speed and without interruption, but from Jan 2016 I forced to register so many complaints, but of no use and not solved the issue. Hence request you to kindly do the needful to resolve this issue.
    Thanking You,
    Yours Sincerly

  4. Dear Sir,
    This is Madhav, manager of ShriPrannathgyanpeeth Sarsawa Saharanpur (UP). There are two telephone numbers( 01331-246000 & 246780) which were working in this Ashram but are closed due to fault for the last 4 months. We are trying our best and constant contact with Mr Ravinder SDO but no result. The broad band service is also stopped.
    This Gyanpeeth is paying a good amount to BSNL but it is not understood as to why it is not being restored by BSNL even a lapse of more than 4 months. I am sure that integrity of related officers/staff is doubtful and because of that they are ignoring this Gyanpeeth. If BSNL is interested to keep us your customer, the telephone may kindly be restored immediately and necessary investigation must be initiated against the officers/staff for non restoration of above phones so far.

    With regards,
    Manager Shriprannathgyanpeeth
    Sarsawa Saharanpur (UP

  5. Sajit Viswan says:

    Most email address on this link are bogus. They don\’t respond even if you raise a docket through their system. One cannot approach the local consumer court as they are shielded by a Supreme court instruction that telecom companies address customer grievances through their own system. Unfortunately there is no redressal on the BSNL grievance mechanism.

  6. Sajit Viswan says:

    I have made a closure on a mobile connection and have waited for the refund for the security deposit for 1.5 years now. It is to no awail, making a Grievance docket. I have also sent an email to the many in here, Vigilance team. Something as trivial as getting a security deposit, to what effort can one go to? Don\’t they realize how criminal their inaction is.

  7. Sajit Viswan says:

    Apart from the Vigilance there is a Grievance cell. Which is merely there to eat the tax payers money.

  8. Sajit Viswan says:

    The email address of BSNL Corporate office corresponding to Mr. Sharan CVO is an invalid one.
    It shows the commitment of the team.

  9. P.C.Punnoose says:

    For almost two years my broad band connection with land line number 0836-2360212, account No.9024308687, customer Id 4009539420, Plan BBG Combo ULG 1445 is being mis-utilized by BSNL, Hubli. It is evident from the frequent disruption of communication, reduced speed and the conflicting IP Address messages I am getting occasionally. The modem was sent for repairs umpteen times as your personnel identified the intermittent connectivity, to malfunctioning of the modem, which was every time returned stating that the problem is with connectivity, configuration etc.
    My user id and password can be operated only in connivance with 1957, otherwise it does not tally. As such I am cut off from the means of foraying into my utilization. Also I am unable to be a registered user in view of the Id/Password problem as also to enter customer care portal for registering a complaint. I believe that the proxy user has already hijacked all these facilities.
    Yesterday I got a message that my high capacity utilization (of 8GB) has been exceeded, that I have to opt for the lower capacity. In fact I haven’t utilized the internet this month other than for reading few news paper headlines and it cannot happen within 8 days.
    My efforts to get the problem have only resulted in speaking to too many of BSNL personnel, including the lineman who visited the spot once or twice. I am certain that the problem is exclusively of piracy by somebody in the BSNL unit of Hubli. Kindly take suitable action and advise.

  10. K. Sheeja Rajithkumar says:

    Respected Sir,

    This is regarding booking complaint for our Telephone number 22417272.(Address: New No 11, Nedunchezian Street, Cholavaram Nagar, Chromepet, Chennai 600 044).

    Our telephone number is out of service since 15.05.15. I have been repeatedly booking complaint, but of no use. Each time I have been receiving message that the fault has been resolved, without the fault being rectified. The details of my complaint booking date along with the docket number and status are given below for your kind reference.

    Date Docket No Status

    15.05.15 113353404862 Resolved
    22.05.15 113400799738 Resolved
    26.05.15 113425558802 Open

    Apart from complaining online, I have been calling the numbers given in the grievance portal of BSNL. They gave me AE’s number, I spoke to AE. AE gave me the number of DE. I spoke to DE also, but of no use. The problem is still not rectified.

    We are more dependent on this landline service, because my inlaws are in their 80’s and blind. They are not comfortable with Mobile Phone. The only source for contacting them when we come for work is this landline.

    Hence request you to kindly do the needful to resolve this issue.

    Thanking You,

    Yours Sincerly

    K. Sheeja Rajith Kumar

    • Sajit Viswan says:

      Has it come to any use after posting here.
      These are all humbug that they put up. They have probably have other things to do than attending your blind inlaw parents plight.

  11. sir,
    I have give complain to Public Grievances department .
    pls. note the no.
    Your Grievance is Registered Successfully!!
    Your Registration Number is : DOTEL/E/2015/17578

    hope now u will take action on my phone no. 044 28223962.
    and docket no.113422747162

  12. I have submitted the application for closure of broadband connection no- 0120-2643912 registered in the name of Vimal Kumar on dated 31.01.2015 enclosed with a copy of latest paid bill. No action has been taken by the SDO till today. I am requesting you to take the needful action.
    Thanking you
    Vimal Kumar
    phone no- 9868289988

  13. MOHAN MURUGAN says:

    it is submitted that if bsnl staff harassing to customer by not rectifying the telephone fault and neither ready to give rebate for the period telephone was faulty nor ready to disconnecting connection then what action customer do so that the BSNL react. please suggest me

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