Amazon India Customer Care Number | Toll Free | Helpline | Contact Number | Address

Amazon India Customer Care Number | Toll Free | Helpline | Contact Number | Address



Toll Free Number US and Canada : 1-866-216-1072. 

International customers can call at (Outside US and Canada)  : 1-206-266-2992.


Office Location 


Amazon Development Center India Pvt Ltd

Q-city, 2nd Floor-Block A & Block B
Survey Number-109,110,111/2, Nanakramguda Village
Serlingamplayy Mandal, Ranga Reddy Dist.
Hyderabad – 500032
Ph: 040 39921111

Amazon Development Center India Pvt Ltd

Divyashree Building, Ground Floor, Plot No: 6
Hi-Tech City Layout, Survey No. 64(Part), Madhapur Village 
Serilingampally Mandal 
Hyderabad – 500081
Ph: 040 43451000

Amazon Development Center India Pvt Ltd

9th & 10th Floor, 
Bulding #9, Raheja Mindspace 
Hyderabad – 500081
Ph: 040 40005111


Chennai Office Address

#40,3rd Floor, SP Infocity 
M G R Salai, Perungudi 
Ph: 044 30883088 


Bangalore Office Address – Safina
Amazon Development Center India Pvt Ltd

2nd Floor, Safina Towers 
Opposite J.P. Techno park 
No.3, Ali Asker Road 
Bangalore – 560052 
Ph- 080 41970000 

Bangalore Office Address – WTC
Amazon Development Center India Pvt Ltd

Brigade Gateway 6th floor 
26/1, Dr. Rajkumar Road
Ph: 080 33273000 

US Customer Service
Phone toll-free in the US and Canada: (800) 201-7575 or (866) 216-1072

Phone from outside the US and Canada: (206) 346-2992 or(206)-266-2992
Another direct line: (206) 266-2335


  1. sir,i send an email to request for pickup store for vaniyambadi town in vellore district in tamilnadu. till now i can”t receive any information. so please make me a good result to me. thank you.

  2. Amazon is the best shopping site and customer care services are useful
    amazon india customer care

  3. i am still waiting for my product plz help me sir when do i get my shoes.

  4. pradip mishra says:

    Glass screen guard received by order ID 402-5515277-1016350 is in broken condition.request you to exchange the same ASAP and revert urrgently.

  5. Sir Maine order kiyea tha us me Maine mangawaya tha much or aa gaya much to m kya karu

  6. you are not responsing on our request. if u will not call on the registered no i will never visit you prehensive site..go to hell………………………………..very bad bad bad bad bad \bad.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,


    order 403-1412999-3352367 he to iski delivery muje kab milegi

  8. amazon having world uttermost worst customer care….in you want to speak with them means we have to speak upto 19.9999999999 Decibal sound…that they are 100 percent deaf……i think they won’t eat for very long time…….i tried to speak with them ………………..atlast they attend the phone and speak very v ery very very low sound…….i am totally fraustated……………

  9. kamal singh rana says:

    Amazon India
    I tried to purchase mobile from amazon. Initially, the price is Rs.8999/-(lightning deal). Once i click on purchase the price changes to Rs.12,500/-(lightning deal). Why are you doing these type of cheating while purchase of mobile ? Attached screens shots for your reference…my no8826625390

  10. Order ID: 404-2024293-1461917
    1 of 14 Years’ Objective Solved Question Papers (2001-2014) IIT JEE & JEE Advanced

    Dear Amazon,
    I am really surprised by your unfair practices and will not be able to use/recommend your website.
    I have been e-mailing you to complete delivery. You confirmed delivery on 07 Feb 2015 by e-mail but I have not received it till date!!!!!!!!!
    Today after my latest e-mail, I get a call from 9971334344. The individual confirmed that they had not delivered the order and submitted a fraudulent delivery report(and he did not at all feel apologetic). He then asked for my address. On sending my address he has then messaged me to contact 8595153879. 8595153879 responded after multiple calls and further sms’d me to contact 9555437560. 9555437560 is switched off.
    May I request you to kindly refund my money with interest forthwith.

    Lt Col M Sharma

  11. You send me ORDER # 403-6418800-2323528 & ORDER # 171-2021465-3498769 through Indian Post.
    The post man call me to collect my package from Post office. They never deliver the package at home.
    So, you are kindly requested to not sent my order through Indian post department.

  12. MY ORDER : 402-0020251-5937139 iam ordering 2nova hair trimmer and paid 680rupees but after 25day my order is canceled but amount is not refunded. kindly help me other wise i am going to customer court. and cyber police.

  13. MY ORDER : 404-6553967-2965964 was delivered with carton torn open, damaged and importantly one of the Cosmetics content tampered and half full. It was the worst delivery I have had so far.

    I just got it and was shocked to see the state of the packaging. But more importantly USED/TAMPERED COSMETIC PROVIDED.


  14. M. Prabhu says:

    My order no 404-8413933-3059568. I havent got the product. pl update. estimate delivery 2/12 to 6/12/14.
    Madhu Exports

  15. My order number-40220580739733930 why?not coming the material.


  17. amit barsainyan says:

    with ref my order no. 404-5223484-6670752 , i have not get any dispatch details from your end. please do the needful.

  18. Horrible service also when I tried to add account number,site is down

  19. Super

  20. i want to purches producr


    Sir, Please let me know the process to occupy the franchise of your company.
    With thanks and regards,
    Santosh Kumar Jana
    0 94341 61394

  22. Dear sir,
    I want to buy a mobile please provide me Indore location your office address & contact number I am waiting your replay your repose.

    Saurabh yadav

  23. Sunil Panwar says:

    Dera Sir,
    My name is Sunil Panwar. I order a laptop from u web site (HP Pavilion 15
    P028TX) on 27th Aug,2014 the order deliver to me on 29th Aug,2014.
    when ever I plug in charger the laptop is not charging properly . My humble
    request from u that please send any one worker from u side to check
    my laptop And you gave us 1mouth replacement gaurante .So. replace my
    laptop and give me the new one laptop. My mobile number is 9829023102
    My Billing Address is
    Sunil Panwar
    Plot No.12 7TH pal road bachraj ji kha bagh sardarpura
    Sunil panwar

  24. V.Sridhar murthy says:

    I purchased HP 1010 inkjet printer thro Amazon last week. I have installed it, still the printer is not working.
    Has HP supplied sub standard printer thro Amazon? Now I can neither hold Amazon nor HP responsible. I am the loser. Why do you guys supply such products to unsuspecting customers like me.

  25. Kshitij Gaikar says:

    Dear Madam / Sir,
    Please supply Fastrack blue bag as per my order number 402-2966713-6327545 . I do not want refund. It is okay if I have to wait for one more week.

    Thanks and regards,
    Kshitij Gaikar

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